Honolulu Bad Faith Claims Attorney

Insurance companies in Hawaii are required to maintain a duty of “good faith and fair dealing” during the claim process with its policy holders. A bad faith insurance claim is a claim against an insurance company that has acted in bad faith by failing to perform its duty in good faith to the insured. Bad faith insurance claims, although not always easy to prove, can result in damages that in some cases may far exceed the original value of the personal injury claim that was filed. In addition to a tort claim, the insured person may also sue the company for breach of contract. The contract-tort distinction is significant because as a matter of public policy punitive or exemplary damages are unavailable for contract claims, but are available for tort claims.

In the case Best Place v. Penn. Am. Insurance Company, the Hawaii Supreme Court defined an insurance company’s good faith obligations.

“There is a legal duty, implied in a first- and third-party insurance contract, that the insurer must act in good faith in dealing with its insured, and a breach of that duty of good faith gives rise to an independent tort cause of action. The breach of the express covenant to pay claims, however, is not the sine qua non for an action for breach of the implied covenant of good faith and fair dealing. The implied covenant is breached, whether the carrier pays the claim or not when its conduct damages the very protection or security which the insured sought to gain by buying insurance. Best Place, Inc. v. Penn Am. Ins. Co. 82 Hawaii 120, 920 P.2d 334 (1996).”

Possible Signs of a Bad Faith Insurance Claim:

  • Unreasonable delays in payments.
  • Claims are denied (without a reasonable explanation).
  • Cancellation of insurance policy after a claim is filed.
  • Failure to reply to a filed claim.
  • Not complying with insurance industry standards.
  • Failure to inform insured party of claim denial.
  • False or inaccurate information added to deny a claim.
  • Very low settlement is offered without a reasonable explanation.
  • Aggressive or coercive methods were used by insurer.
  • Insurer does not pay an award in a reasonable amount of time.

If you feel your insurance company has violated its policy agreement or has caused you hardship or harm by failing to abide by state or federal insurance laws, you may have a bad faith insurance claim. Lawyers who handle bad faith insurance claims can help clients obtain punitive damages from insurance companies that have acted in bad faith. These attorneys understand the complex mix of applicable insurance laws and represent the policyholder in either court or an arbitration hearing.

If you feel you may have a bad faith insurance claim, call the Attorneys for Freedom Law Firm – Honolulu at 808-647-2423 today or email us.

Hawai’i Office Address:
1003 Bishop Street, Suite 1260 Pauahi Tower
Honolulu, Hawai’i 96813
Phone: 808-647-2423

Bruce H.
2 days ago
I had a situation of someone making an accusation involving me with " displaying " a hand gun. I called AOR and within minutes a attorney called and I explained to him the situation, he did an excellent job of walking me through on what to say and not do with the police. At the end no arrest was made and the complaint dismissed. The comfort of having quick access to a attorney made all the difference. Extremely glad I joined AOR.
Timothy P.
3 days ago
After consideration of all of the offered self defense options out there, AOR is undeniably the best of them. The process was quick and efficent to get signed up with them and their customer service is second to none. I had to deal with Stacy Peterson to get my account in order due to mulitple locations of residence. She was very responsive and thorough. In this day and age it is refreshing to do business with such a company and I hope that I never have to use it.
Response from the owner:Thank you for the thoughtful review, Timothy. We’re honored you chose AOR after carefully evaluating your options. It’s great to hear that Stacy was able to assist you with responsiveness and attention to detail. Providing a smooth experience and strong support is exactly what we strive for. We truly appreciate your trust and your kind words.
John S.
5 days ago
Highly recommended.

Thanks Rachel Moss and Tory Steward for your persistence and hard work you both provided. Now the past is truly behind me.
Response from the owner:Thank you, John. We’re proud of Rachel and Tory and the dedication they bring to every case. We’re glad they were able to support you and help bring closure to your situation. Your recommendation means a great deal to us.
James W.
2 weeks ago
AOR im a member im glad
Response from the owner:Thank you, James. We’re glad to have you as a member and appreciate your support. If you ever need anything, our team is here for you.
Ari I.
1 month ago
Had an excellent onboarding experience with James Belcher who explained everything clearly and succinctly. Nice to know that there's someone in your corner should an unfortunate situation arise.
Response from the owner:Thank you for the kind words and for recognizing James. We’re glad your onboarding experience was clear and helpful. Peace of mind is exactly what we aim to provide, and we appreciate you trusting us to stand in your corner if you ever need us.